FAQs

🛒 HOW TO PLACE AN ORDER?

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

💳 WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept credit cards, PayPal and bank transfer (via PayPal).

🔐 HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process.
For more information on how we secure and use your information, please consult our Privacy Policy.

✈️ HOW DOES SHIPPING WORK?

We partner with global merchants and artisans to provide you with unique products at great prices.
As a result, your order may ship from countries such as Germany, USA, Thailand, Tibet, China, India, etc.
Shipping can take 6–20 days depending on your location.
If your item doesn’t arrive right away, don’t worry — it’s on its way! 😊
We also offer international shipping options.
For more details, please check out our Shipping Page.

❌ CAN I CANCEL AN ORDER?

Yes. Cancellations must be made within 24 hours of placing the order.
Please email us within 24 hours and let us know the reason for the cancellation.
Refunds are typically processed within 24–72 hours, but it may take a few days to appear in your bank account.